Refund policy

[Cancellation / change / exchange / return]
(1) Cancellation, change, replacement, or return for customers after the product order is confirmed is not accepted. Before the order is confirmed, please check the product name, color, size, and number once again and confirm the purchase.
Please note that if you cancel, we may limit your purchase in the future.

(2) We are paying thorough precautions for the management and shipping of the product, but if the delivered product is a defective product or a product that is different from the ordered product, it will be replaced with the same good product.
In that case, please contact us by e -mail from support@kebozshop.com.

(3) Regarding refusal to receive products
We do not accept cancellations after ordering.
Despite the delivery of the product, there are cases where it is not received for the convenience of the customer, or returned once it has been received.
In that case, the delivery fee and expenses will be borne by the customer for cancellation due to the customer's convenience, and we will request it from our shop.
* We may not be able to accept new orders from customers who refuse to receive and returned for their own convenience.

(4) If there is no stock of products at our company and cannot be exchanged for new products, etc., the Company shall return and refund the user by the following method.
① When the user purchases a product with a credit card
a) We will cancel the credit card request by us.
b) Due to the closing date of the credit card company, etc., if the price of the product that was returned before the cancellation of A) is deducted, the Company refunds to the user through the credit card company from the following month. Or process such as deduction from the use.
C) A) A) B) Regardless of), regardless of the Company, the company has ordered a product etc. It is the name of the purchaser who has ordered the product etc. Refund only to the confirmed account.

(5) We do not accept replacement in the following cases
a) If you can not contact us within 7 days after the product arrives
b) When a part of the product is lost under your responsibilities
c) If the product is stained or damaged by your responsibilities
d) When the product is used at least once
e) In addition, if we judge that we cannot accept the exchange according to the above,


[About defective items/misleading]
(1) We are paying thorough precautions for the management and shipping of the product, but if the delivered product is a defective product or a product that is different from the ordered product, it will be replaced with the same good product.
In addition, if the product cannot be replaced due to out of stock, it will be refunded.
In that case, please be sure to contact us within one week after the product arrives (including the arrival date of the product).
In addition, we will respond as soon as the exchange is returned.
We do not accept replacement after use, such as discoloration and color transfer of products.